Chris Lam, Ph.D.
Associate Professor of Technical Communication
Instructional Design
Institute for Workforce Education (2009)
Description: Created presentation slides for topics on workforce education.
Skills: Needs analysis, audience analysis, slide design
Edit IIT (2008-2009)
Description: Developed instructor training slides and participant material for a variety of editing topics.
Skills: Needs analysis, audience analysis, slide design, content developemnt
Principal Financial Group (2009)
Description: Developed online leadership training modules.
Skills: HTML/CSS, content development, needs analysis, audience analysis, slide design
ASTD Training (2006)
Description: Designed and developed instructor and participant training materials for the Chicagoland Chapter of the American Society for Training and Development.
Skills: Needs analysis, audience analysis, content developement, slide design
Project and Systems Management
IPRO Website Redesign (2007)
URL: IPRO Website
Description: Project manager for the IPRO website redesign. Managed a front-end designer and developer as she inventoried site content, updated site architecture, redesigned the site, and ported content onto a content management system.
Skills: Project management, audience analysis, needs analysis, time management, HTML/CSS
IPRO Peer Review System (2007-2008)
Description: Managed a developer who designed and developed the system. Conducted user interviews and adopted functionality based on interview results.
Skills: Project management, needs analysis, audience analysis, user research, usability testing, functionality testing
iGroups Collaboration Software (2005-2008)
URL: iGroups Team Management System
Description: Managed two developers and a front-end designer from the initial conceptualization to design to development (until v.2.1).
Skills: Project management, needs analysis, audience analysis, user research, usability testing, functionality testing
iKnow Content Repository (2005-2007)
URL: iGroups Team Management System
Description: Managed two developers in designing and developing the knowledge management system.
Skills: Project management, needs analysis, audience analysis, user research, usability testing, functionality testing
Statistical Analysis
Research Design and Sampling (2008-Present)
Description: Conducted and consulted on a variety of quantitative research projects.
Skills: Sampling methods, regression, modeling, experimental design
Data Visualization (2008-Present)
Description: Visualize a variety of data types including categorical data.
Skills: Visualization, correspondence analysis
SPSS Training (2008-Present)
Description: Consult and train on the use of SPSS.
Skills: Data preparation, advanced inferential techniques
Usability Testing
Preventions FASD Course (2010)
Description: Developed and conducted a comprehensive usability test for a course on Fetal Alcohol Spectrum Disorder. The course was designed for physicians.
Skills: Audience analysis, usability test design and development, facilitation
TaxAct Usability Test (2008)
Description: Conducted a comprehensive usability test on HR Block's TaxAct software.
Skills: Participant recruitment, audience analysis, usability test design and development, facilitation